All orders are shipped promptly within 3 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS, FedEx and USPS. Most orders are fulfilled within 40 hours of online purchase.
You will receive a tracking number upon order processing. If you do not receive a tracking number, please email or call us. If your package is lost or damaged as a result of mistakes or actions by Nalley Arms, we will replace the parts or provide a full refund. If the package is lost or damaged by the courier, shipping charges will be refunded by Nalley Arms; the contents of the packages will not be reimbursed unless shipping insurance was requested. If insurance was purchased, the claim must be filed directly with the courier. Nalley Arms will assist with arrangements for replacement parts and with the claims process as necessary.
NFA items will be held until BATFE paperwork has been approved or shipped to a Class 3 dealer in your state.
Rifles, handguns and shotguns can be picked up at our location in Easley or shipped to a FFL in your state of residence.